We make it easy to find and pay your bill, see your medical records, make appointments and connect with your care team.
Notice: We are moving to MyChart on October 1, excluding 4C Trinity and Apricus. 4C Trinity and Apricus will move to MyChart on December 1. Find out what our change to the new patient portal means for you.
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-800-765-8959, TTY 711.
Optum (formerly HealthCare Partners)
Use this if you’re an Optum patient in LA or Orange County. Your billing statement will say “Bill ID” in the upper right corner.
Formerly HealthCare Partners or AppleCare Medical Group
If you have an Optum (formerly HealthCare Partners or AppleCare Medical Group) portal account
Formerly Optum Care Medical Group
If you have an Optum (formerly Optum Care Medical Group) portal account
Formerly Optum Care Medical Group West Vista
If you have an Optum (formerly Optum Care Medical Group West Vista) portal account
Notice: We are moving to MyChart starting on December 1. Find out what our change to the new patient portal means for you.
Unfortunately, due to system issues online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-866-274-0907, TTY 711.
If you get a bill from Optum Colorado in Denver, Optum in Colorado Springs or MVMG, you can pay it online.
Optum Colorado in Denver (formerly NWP)
If you have questions, call 1-866-274-0907, TTY 711.
If you have questions, call 1-877-229-3448, TTY 711.
Optum Colorado in Pikes Peak area (formerly MVMG)
If you have questions, call 1-866-764-7729, TTY 711.
For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.
For the Denver metro area, please call customer service at 1-303-425-4690, TTY 711. Our representatives speak English.