Mortgage Assistance for Homeowners

Are there programs available to help with mortgage payments?

The NC Homeowner Assistance Fund is a temporary relief program that helps eligible NC homeowners with mortgage payments and other housing related costs. CLICK HERE to learn more. To find other mortgage assistance programs, visit nc211.org and search “Mortgage Payment Assistance.”

What if I can’t find a program to help with mortgage payments?

First, contact your mortgage service provider to find out if you are eligible for forbearance or to work out a payment plan. When working with your servicer, you should:

• State that you are experiencing financial hardship.
• Ask your servicer to confirm the details of your agreement in writing.

There also may be other ways you could save on bills including food, transportation and more. To locate services near you, visit nc211.org and click on “Basic Needs” to search for help in your community.

How can I prevent foreclosure on my home?

For help preventing foreclosure, consider the following resources:

• North Carolina Finance Agency – provides foreclosure counseling and fraud prevention.
• Legal Aid of North Carolina – provides free legal help to low-income North Carolinians.
• HUD Approved Housing Counseling Agencies

There may be other programs that provide financial counseling, including tips for how to avoid foreclosure. To find these programs, visit nc211.org and search “Mortgage Delinquency and Default Counseling.”

Are there additional protections in place due to COVID-19?

Most homeowners with federal loans can request a COVID-19 Forbearance. CLICK HERE to learn more.

Need more information?

Dial 2-1-1 or 1-888-892-1162 to speak with a trained call specialist, available 24/7/365.

SOURCE: U.S. Department of Housing & Urban Development, NC Housing Finance Agency

Last updated 9/30/2022